FAQ

  • Are JOMO Boxes Alcohol-Free?

    Yes. All our spirits are 0% alcohol. On the rare occasion, our boxes include a mixer or additional product which is 0.5%. This is the same as a ripe banana.

  • Are These Products Safe To Consume During Pregnancy?

    Our boxes are alcohol-free and therefore safe to consume during pregnancy when it comes to alcohol consumption. Please however, like with anything, check the list of ingredients before consuming in case there is something you aren’t consuming in your diet.

  • Is This Box Vegan Friendly?

    Our drinks and snacks change every month, however 95% of the time the snacks are vegan, as are the drinks. If you are vegan and want the box to be specifically vegan, please email us or make a note in the gift box.

  • Is This Box Gluten-Free

    95% of the time our snacks and drinks are gluten-free, however please leave a note in the gift box so we are aware.

  • When Will My Delivery Arrive?

    We aim to get our boxes to you right away so you aren’t waiting. If you have a subscription, your next box will then arrive similar date each time. You will receive an email notifying you of this. If you are wanting your box by a certain date or want to wait for the next month, please just note in the gift box and we will make it happen.

  • What Happens If I Go On Holiday?

    Please let us know and we can delay your box, or there is an option with DPD to hold it and reschedule using your tracking number. You can also pause your subscription if you need to for a longer time on your account - we can do this for you.

  • Can I Pause My Subscription?

    Yes. Please drop us an email (contact us form) to let us know when you want to resume.

  • How Do I Cancel?

    We hope you won’t need to cancel as you love your box so much, however if you do need to, you can log on to your account to cancel there.

  • What Is In My Box?

    Each month is different and it is a surprise (like Christmas every month).; It always includes a full sized bottle of spirit, mixers, garnishes, a cocktail of the month, ready-to-drinks, snacks and a 20 page magazine. If you hate surprises do contact us and we can tell you what is inside.